Rentalope ("we", "us", or "our") is operated by Vance Technology LLC. This Privacy Policy describes how we collect, use, and share information when you use our web application at rentalope.com (the "Service").
Account Information: When you create an account, we collect your name, email address, business name, and password (stored securely using industry-standard hashing).
Business Data: Information you enter into the Service, including customer records, unit/inventory details, rental agreements, tasks, and notes.
Payment Information: If you connect Stripe, payment processing is handled entirely by Stripe. We store your Stripe account ID and connection status but never store credit card numbers or bank account details.
Usage Data: We collect standard web analytics data including pages visited, browser type, device type, and IP address.
We do not sell your personal information. We share data only with:
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. Your business data is isolated per-operator in our multi-tenant architecture.
We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law.
You can access, update, or delete your account data at any time through the Service. To request full data deletion, contact us at support@rentalope.com.
We use essential cookies for authentication and session management. We may also use analytics cookies (Google Analytics) to understand how the Service is used. You can disable cookies in your browser settings.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the Service or sending an email.
If you have questions about this Privacy Policy, contact us at support@rentalope.com.